Service Fusion vs ServiceTitan
Both chase the same mid-size shop, with opposite pricing physics: Service Fusion charges a flat rate with unlimited users; ServiceTitan bills per technician and publishes no figures. Facts checked 2026-09-05 against both vendors' own pages.
Neither company pays this site anything for this comparison.
Opposite pricing physics
- Service Fusion: the headcount hedge. $208 to $627/mo list, unlimited users on every plan. A 6-tech shop and a 16-tech shop pay the same base, which is why it beats per-seat rivals from roughly six users up. The caveats: add-ons (GPS fleet tracking, ServiceCall.ai) are named but unpriced on every tier, and the CTA is a demo, not self-serve.
- ServiceTitan: pay per tech, price on request. Per-technician billing, three demo-gated tiers, an unpriced Pro add-on layer, and a widely reported but unpublished implementation fee. Growth costs more every quarter you hire.
- QuickBooks: Service Fusion is the safer bet. Bi-directional sync with both Online and Desktop, stated plainly. ServiceTitan confirms Online; Desktop is unconfirmed on its own pages; Sage Intacct export is its unique card.
- Where ServiceTitan pulls away. Commercial service-agreement automation, per-job costing, and the deepest add-on ecosystem in the category. An office-heavy shop that mostly needs dispatch, estimates and sync gets there for a fraction of the cost with Service Fusion; a commercial operation living in agreements and job costing is buying exactly what ServiceTitan gates.
Service Fusion pricing
| Tier | List price | Seats and notes |
|---|---|---|
| Starter | $208–245/mo | unlimited users |
| Plus | $325–382/mo | unlimited users |
| Pro | $533–627/mo | unlimited users |
Verified 2026-09-05 · vendor pricing page
Ranges show annual billing against month-to-month. List prices, before add-ons.
Only unlimited-user model in set. Annual = one upfront payment (15% off). Add-ons named per tier but NONE priced (ServiceCall.ai + GPS Fleet Tracking are add-ons at every tier); any quoted total is a floor. CTA is demo, not self-serve.
What shops report paying ServiceTitan
| Paid / quoted | Billing unit | Shop size | Type | Reported |
|---|---|---|---|---|
| $600+ | per month | small trades shop | real-bill | 2026-05-12 |
| $1000+ | per month | solo electrician, $185k rev | real-quote | 2025-10-27 |
| $30000+ setup + per-user | one-time + per user | 4-truck HVAC shop | unverified | 2026-07-30 |
| $300-500 | per month | 10+ techs | unverified | 2026-06-13 |
| $250 | per tech per month (annual contract) | 6-tech plumbing shop | real-quote | 2026-02-08 |
Self-reported by contractors in public threads. "real-bill" means the poster described their own invoice; "real-quote" means a price a vendor quoted them.
Which one the Stack Builder would hand you
Run the Stack Builder with your real headcount. The pattern: six techs and up with straightforward residential-plus-light-commercial work points to Service Fusion on pure math. Heavy commercial agreements and job costing at fifteen-plus techs points to ServiceTitan, with the reported prices above as your negotiation floor. Either way, get the add-on prices in writing; both vendors leave them off the page.