ServiceTitan vs FieldEdge
The rare matchup where neither side publishes a price. Both sell to established shops through sales calls, so this comparison runs on what each vendor does put in writing, checked 2026-09-05 against their own pages, plus what shops report paying.
Choose it if you're scaling commercial work past ten techs toward agreements, costing and ERP.
Choose it if you're a 5-to-20-tech Desktop shop that sells flat-rate every day.
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What each one delivers
Everything in this table comes from the vendors' own pages. Scan the "—" cells first: a feature one side doesn't claim, or locks behind a top tier, usually shortens this comparison faster than anything else.
| Capability | ServiceTitan | FieldEdge |
|---|---|---|
| Flat-rate pricebook | Via Pricebook Pro, a paid add-on | Native, on every tier |
| Service agreements / maintenance plans | Commercial agreement automation | Yes, deeper on higher tiers |
| Dispatch | Drag-and-drop dispatch board | Multi-truck dispatch board |
| Equipment history | — | Equipment details on customer records |
| Job costing | Per-job costing | — |
| QuickBooks Desktop | Unconfirmed | Yes, on every tier |
The differences that matter
Two ways of hiding the price
- FieldEdge hides the numbers but publishes the map. Its full tier-by-tier feature matrix is public: Select, Premier and Elite with 2, 4 and 6 mobile licences included. You know exactly what you're negotiating for before the call.
- ServiceTitan publishes neither. Three tier names, per-technician billing, an unpriced Pro add-on layer (Pricebook, Marketing, Dispatch), and an implementation fee that's widely reported but never printed. The reported prices below are the only public numbers.
Beyond the price question
- Flat-rate pricing. Native in FieldEdge on the entry tier, the only vendor in our database that ships it there. ServiceTitan sells Pricebook Pro as a paid add-on.
- QuickBooks Desktop. FieldEdge treats Desktop as a first-class path on every tier, the most Desktop-native platform we track. ServiceTitan's own pages don't confirm Desktop support, though its electrical pages name Desktop Premier and Enterprise.
- Where ServiceTitan justifies its weight: commercial service-agreement automation, per-job costing, and the only Sage Intacct export in our set, which matters when the office runs on a mid-market ERP rather than QuickBooks.
- Scale. FieldEdge fits 5-to-20-tech shops; ServiceTitan starts making sense past ten techs and won't accept referral shops under three. Below that size, both are the wrong page.
What each one costs
List prices before add-ons. Where a vendor publishes nothing, we show what shops report paying instead.
What shops report paying ServiceTitan
The pattern across reports: several hundred dollars per tech per month, with five-figure setup costs at larger shops.
| Paid / quoted | Billing unit | Shop size | Type | Reported |
|---|---|---|---|---|
| $600+ | per month | small trades shop | real-bill | 2026-05-12 |
| $1000+ | per month | solo electrician, $185k rev | real-quote | 2025-10-27 |
| $30000+ setup + per-user | one-time + per user | 4-truck HVAC shop | unverified | 2026-07-30 |
| $300-500 | per month | 10+ techs | unverified | 2026-06-13 |
| $250 | per tech per month (annual contract) | 6-tech plumbing shop | real-quote | 2026-02-08 |
Self-reported by contractors in public threads. "real-bill" means the poster described their own invoice; "real-quote" means a price a vendor quoted them.
| Paid / quoted | Billing unit | Shop size | Type | Reported |
|---|---|---|---|---|
| $300-500 | per month | 10+ techs | unverified | 2026-06-13 |
Self-reported by contractors in public threads. "real-bill" means the poster described their own invoice; "real-quote" means a price a vendor quoted them.
Who each one is best for
When ServiceTitan is the right choice
You're scaling past ten techs into heavy commercial work: agreement automation, per-job costing and the Sage Intacct path are the reasons to accept per-tech pricing and an implementation project.
When FieldEdge is the right choice
You're a five-to-twenty-tech shop on QuickBooks Desktop that sells flat-rate every day and wants it native on the entry tier, with a published feature matrix telling you exactly which tier to negotiate for.
Which of these features do you actually need?
- Flat-rate pricing matters if it's how you quote daily; native entry-tier at FieldEdge, a paid add-on at ServiceTitan.
- QuickBooks Desktop matters as a filter: first-class at FieldEdge on every tier, unconfirmed on ServiceTitan's own pages.
- Job costing and agreements at commercial depth matter for contract-heavy shops; that's the ServiceTitan case.
- A published tier matrix matters when you negotiate: knowing Select from Premier from Elite beats guessing at three unnamed tiers.
Trying and leaving
| ServiceTitan | FieldEdge | |
|---|---|---|
| Getting started | Sales demo, then an implementation project | Sales demo |
| Contract terms | Annual contracts reported by shops | Not stated |
Frequently asked questions
How much does ServiceTitan cost?
ServiceTitan publishes no prices; every plan is quoted through a sales call.
How much does FieldEdge cost?
FieldEdge publishes no prices; every plan is quoted through a sales call.
Do ServiceTitan and FieldEdge work with QuickBooks Desktop?
ServiceTitan: unconfirmed. FieldEdge: yes, on every tier.
Which is better for flat-rate pricing?
FieldEdge: flat-rate books are native on its entry tier, while ServiceTitan sells Pricebook Pro as a paid add-on.
The bottom line
A five-to-twenty-tech shop on Desktop that sells flat-rate daily picks FieldEdge and negotiates from its published tier map. A larger commercial operation buying agreement automation, job costing or the Sage path picks ServiceTitan, anchored on the reported prices. Neither prints a number, so get both quotes in writing.
Still torn? The Stack Builder scores all ten platforms on your answers. And if neither quite fits, widen the field: Service Fusion vs ServiceTitan, or the full software overview.